Clash Legend Bases

Refund Policy

1. Digital Products

Premium base layouts and other digital products may be delivered electronically.

Because digital content may become available immediately after purchase, refund eligibility may depend on whether the content has already been accessed or delivered, as well as applicable consumer-protection laws.

2. When You May Request a Refund

You may contact us if:

• You were charged more than once for the same purchase.
• You were charged but did not receive the purchased content.
• The purchased content is technically inaccessible due to an issue on our side.
• You believe a payment was made fraudulently or without authorization.
• A significant technical problem prevents delivery of the purchased product.

3. Duplicate Payments

If you accidentally make a duplicate payment for the same product, contact us with the relevant transaction details.

After verification, the duplicate payment may be refunded.

4. Change of Mind

Because premium layouts are digital content, refunds for change-of-mind requests may not be available after purchased content has been successfully delivered or accessed, subject to applicable law.

5. Game Results

Refunds are not generally provided because a base did not produce a particular gameplay result.

No base can guarantee:

• A successful defense.
• A three-star defense.
• A specific trophy result.
• A particular war outcome.
• Protection against a particular attack strategy.

6. How to Request a Refund

Email: ankkusawant@gmail.com

Please include:

• Your name or email used for the purchase.
• Order or payment reference.
• Date of purchase.
• Product purchased.
• Reason for the refund request.

Do not send your Clash of Clans password, Supercell ID password, or verification codes.

7. Review of Requests

Refund requests are reviewed individually. Where a refund is approved, it will normally be processed through the original payment method or payment provider, subject to its rules.

8. Fraud and Abuse

Refund requests involving fraudulent activity, payment abuse, unauthorized resale, redistribution, or other misuse may be rejected.

9. Changes to This Policy

This Refund Policy may be updated when our products, payment methods, or legal requirements change.

10. Contact

For refund-related questions: ankkusawant@gmail.com